Download HP Print and Scan Doctor
HP Print and Scan Doctor is a free utility, which helps you quickly address most printing and scanning problems related to HP printers, from various printing errors along with scanning problems and even connectivity errors.
With HP Print and Scan Doctor you can troubleshoot HP printer errors on the fly, and you can look for potential issues on any of your installed printers, whether they are a local or a networked device.
HP Print and Scan Doctor is easy to use; simply run the brief extraction process and select the printer you need to troubleshoot.* As soon as you have chosen which device you need to investigate, you are presented with a number of options if you still experience problems with the printer.
Some of the most common problems relate to connection issues, and the infamous ‘printer is offline’ message can usually be quickly resolved. As can print queue stuck documents, missing or corrupt drivers, scanning error messages, as well as firewall issues or even copy and scan mechanism issues, and ink and print quality problems, including carriage stalls or jams.
Overall, HP Print and Scan Doctor is a very handy tool to have in your kit, just-in-case you run into any problems with your HP printer/scanner. It is relatively lightweight, consumes negligible system resources and is easy to use.
*If the product you are looking for is not listed, you may restart the detection process.